Patient Support

ORDER REPEAT PRESCRIPTION ONLINE

Repeat Presecriptions

Repeat Prescriptions can be ordered as follows:
•By Telephone : 028 67721273
•In Person : At reception desk during Surgery Hours

Please allow 24 hours between ordering repeat prescriptions and their availability. Repeat prescriptions should be ordered between 11am and 1pm or between 2pm and 4pm during normal surgery open hours.

Patients can collect repeat prescriptions:
•From the reception desk in the Surgery
•From their usual community pharmacy as part of the prescription collection service if requested at the time of ordering

Test Results

Results of tests can be obtained by telephoning, or calling at the Surgery, between 4.00pm and 5.00pm any day that the Surgery is open to 5.30pm.

Nurses

The surgery nursing staff are available during normal surgery hours for minor procedures such as minor injuries, immunizations, ear syringing, BP checks, cervical smears, travel advice and general advice when it is considered unnecessary to see the doctor.

Check Ups

As part of the service to our patients an initial check-up is offered to new patients.

Patients Charter

PATIENTS RIGHTS (for all NHS Patients)

STANDARDS EXPECTED BY THIS PRACTICE FROM YOU, OUR PATIENTS

STANDARDS THE PATIENT WOULD EXPECT FROM THIS PRACTICE

n.b a full print out of this Primary Health Care Charter can be obtained at the surgery